Pricing
Pricing as clear as our reports.
One price per property, all-inclusive: nights, weekends, public holidays, emergencies. No per-call billing, no surprises at month's end. And to begin: a full month on us.
Signature
The complete 24/7 reception, for property managers who want their nights back.
€29 / property / month excl. VAT
- Phone reception 24 hours a day, 7 days a week
- Guest calls and in-stay assistance
- Emergency handling and escalation
- Owner requests
- Summaries delivered in your tools
- French & English
The choice of demanding houses
Excellence
24/7 reception and quality control of your cleans, by video.
€49 / property / month excl. VAT
- Everything in Signature, plus:
- Remote cleaning inspection by video call
- Inspection checklist tailored to each property
- Time-stamped photo reports
- Monthly quality review with your dedicated manager
Grande Maison
For groups and portfolios of more than 150 properties, in France and internationally.
Bespoke
- Dedicated team of receptionists
- Additional languages on request
- Bespoke procedures and reporting
- Advanced API integrations
- Contractual service commitments (SLA)
Tiered rates from 20 properties, with further tiers at 50 and 100. No fixed-term commitment.
The maths is simple
Cheaper than a single hire. More reliable than three.
An in-house night rota
Covering 24/7 takes at least two full-time employees, plus cover, holidays and night premiums — rarely under €6,000 a month.
Your time as a founder
Every 3 a.m. call taken by a founder is a strategic hour lost the next day. Your growth deserves better than your insomnia.
HostOffice
For 50 properties on Signature, budget the equivalent of one part-time salary — for total coverage, impeccable reports and delighted guests.
Questions about pricing
In full transparency.
Are there any set-up fees?
No. The initial audit, the drafting of your instructions and the configuration of your line are all included — during the free trial month too.
Is there a limit on call volume?
No — the per-property rate covers all calls and messages from your guests and owners, with no per-call billing. That is our difference from traditional call centres.
How do the tiered rates work?
The price per property decreases in tiers from 20 properties, then again at 50 and 100. Beyond 150 properties, the Grande Maison plan guarantees you a bespoke rate and bespoke commitments.
Can we add cleaning inspection to the Signature plan?
Yes. Remote cleaning inspection can be added à la carte for part of your portfolio — your premium properties, for instance — without moving the whole fleet to Excellence.
Start with a month on us.
Book a 20-minute demo: we price your portfolio and open your line within 72 hours.